Shipping Policy

Overview

All orders placed on Jeffery B Jewellers are processed, packed, and shipped with extreme care and high security. Below are the details regarding our shipping practices, costs, and estimated delivery times.

1. Order Handling & Processing Time

• Handling Time: All orders are processed within 1 to 3 business days (Monday through Friday, excluding public holidays).

• Order Cut-Off Time: 5:00 PM (MST – Mountain Standard Time).

• Orders placed on weekends or holidays will begin processing on the following business day.

• Custom items, watch adjustments, or custom sizing may require additional processing time, which will be communicated prior to shipment.

2. Shipping Rates & Transit Times (United States)

We offer secure, insured domestic shipping across the United States:

Shipping Method	Handling Time	Transit Time	Estimated Total Delivery	Cost
Standard Insured Shipping	1–3 business days	3–5 business days	4–8 business days	carefully calculated based on shipping rates
Express Insured Delivery	1–2 business days	1–2 business days	2–4 business days	carefully calculated based on shipping rates

Note: All shipments containing high-value timepieces or jewelry require an adult signature upon delivery.

3. Order Tracking

Once your order has shipped, you will receive an automated shipping confirmation email containing your tracking number and a direct link to track your shipment in real time. Please allow up to 24 hours for tracking details to update on the carrier’s portal.

4. Shipping Carrier & High-Value Coverage

We ship primarily via FedEx, UPS, and USPS Priority Mail. Every package shipped by Jeffery B Jewellers is fully insured during transit against theft, loss, or physical damage.

5. P.O. Boxes & APO/FPO Addresses

Due to the high value of our products and the requirement for adult physical signature upon delivery, we cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a physical residential or commercial address at checkout.

6. Lost, Stolen, or Damaged Packages

If your tracking information indicates that your package was delivered but you have not received it, or if your package arrives damaged:

1. 1. Contact us immediately at info@jefferybjewellers.com .

   2. We will initiate a formal claim investigation with the shipping carrier on your behalf.

   3. Replacements or refunds for lost/damaged shipments will be issued once the carrier investigation is confirmed.